Duties and Responsibilities
i. To support and assist the management of ICT systems and tools;
ii. To assist in the analysis, design, modification and provide support of computer information systems;
iii. To install, configure, and maintain computers, workstations, file servers, network cabling, and other related equipment, devices, and systems;
iv. To conduct installation of programmes, testing, monitoring, and maintenance of software packages and applications systems;
v. To troubleshoot computer systems challenges and support the proper functioning of the systems;
vi. To assist maintenance of computer networks and personal computing infrastructure;
vii. To evaluate the operational performance of ICT systems and programmes;
viii. To plan and implement network security and manage host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users;
ix. To investigate, recommend and install enhancements and operating procedures that optimise network availability;
x. To establish and perform maintenance programmes following the Institute’s and vendor’s standards.
xi. To troubleshoot, upgrade, and configure disk drives, data acquisition boards, printers, and other related ICT equipment;
xii. To maintain, review and renew ICT-related site licenses.
