About the Role:
The Receptionist cum Administration Assistant is central to the smooth running of our Dar es Salaam Head Office. This role combines front-desk management, administrative support, office coordination, travel & logistics, and office services supervision. We are looking for a proactive individual who can handle multiple responsibilities with professionalism, efficiency, and attention to detail.
Key Responsibilities
1. Front Desk & Reception
Professionally manage the main telephone line, direct calls, and handle inquiries.
Welcome and attend to visitors promptly; notify relevant staff.
Maintain visitor log and ensure compliance with security protocols.
Handle incoming/outgoing mail, deliveries, couriers, and correspondence.
2. Office Administration & Supplies
Maintain and manage office and kitchen supply inventory.
Process requisitions and purchase orders in the Syspro system.
Ensure utilities (electricity, water, telecom) are running smoothly.
Coordinate daily office activities for efficiency and compliance.
3. Meetings & Coordination
Organize staff, visitor, and high-level meetings (including virtual).
Provide logistical and administrative support before, during, and after meetings.
Prepare documentation, presentations, and maintain records.
4. Travel & Logistics
Arrange domestic and international travel and accommodation.
Coordinate vehicle scheduling, pickups/drop-offs, taxis, and courier services.
Verify travel and accommodation invoices and process payments with Finance.
5. Office Services & Supervision
Supervise cleaning staff and ensure hygiene standards are met.
Manage drivers, vehicle schedules, fuel usage, and maintenance.
Coordinate office lunch arrangements for staff.
Liaise with service providers for repairs and maintenance.
Other duties as assigned to support office operations.
What We’re Looking For
Diploma or higher in Business Administration, Office Management, or related field
Strong computer skills (MS Word, Excel, PowerPoint) & familiarity with office systems
Minimum 3 years’ experience in administration or office coordination
Proficiency in English (written & spoken) with excellent organizational & multitasking skills
High integrity, professionalism, and the ability to work independently
Knowledge of travel booking, logistics, and office coordination is an added advantage
Mode of Application
Email your CV, cover letter, and certificates with subject: “Application for Receptionist cum Administration Assistant – Dar es Salaam Head Office” to: recruitment@shantamining.co.tz
Deadline: 18th September 2025
Only shortlisted candidates will be contacted.
